How do I connect to the workshop? Registered participants will receive an e-mail from Houston Meeting Info prior to the workshop with virtual platform connection information.
I cannot get into the workshop using the RingCentral application. What should I do? Try using the web browser option to connect.
I am using a Mac and cannot get into the meeting. What should I do? Try using a different web browser to connect.
I am connected to VPN and cannot get into the meeting. What should I do? Disconnect from VPN and then connect to RingCentral from a browser rather than downloading the RingCentral application.
My screen is blank. What should I do? Close all windows, log off, and log back in using the application or the browser.
I cannot hear the presentation. What should I do? Ensure you have selected to use the computer’s audio feature. Try the phone call-in option, using one of the numbers provided to you in the login information you received.
How do I ask a question? Use the chatbox or raise hand option to ask a question.
Note: All electronic submission forms are part of the Meeting Portal, which requires users to set up a personal profile to access our electronic forms (setting up a profile is quick and easy, requiring only a few minutes of your time).